14 DAYS WORLDWIDE RETURN POLICY
It is our goal to ensure you enjoy shopping with us.
However, if you are unsatisfied with your purchase, please email us within 14 days of receipt. We will not be able to accept requests for returns if 14 days has passed after your order has been delivered as well as if the product has been unpacked, used or any of the tags In the packaging has been removed.
Buyers are responsible for return shipping fees. Shipping fees are non-refundable.
Please email us at firstname.lastname@example.org with your order details and intention of return/exchange.
The following should be included in all returned packages:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.